Can I send more than one calculator in?
Yes, we accept buybacks of multiple calculators. Please email us at firstname.lastname@example.org prior to sending in more than five calculators at a time.
My calculator won’t turn on – will you still buy it?
Unfortunately, we are not purchasing non-working calculators at this time.
Unfortunately, we are not purchasing calculators that are not fully functional at this time.
My new calculator’s batteries are eroding in the package. Can I still sell it to you?
You can send the calculator in, but it will only be paid out as a used calculator in mint condition.
I have my shipping label. Now what?
You’ll need to print your label. Then:
- Remove batteries and any manuals (only if your item is used). No need to remove anything from new, undamaged manufacturer’s packaging.
- Place just your item in an appropriately sized box or envelope with any packaging material you have laying around to prevent damage during shipping, for e.g. extra paper, cardboard, even your old test material will work!
- Tape your label to your box or envelope (ensure any old shipping labels are covered).
- Drop your item off at the shipping partner you selected (USPS, FedEx or UPS).
- Sit back and get paid!
Should I send manuals in with my calculator?
Please do not send any original packaging and/or manuals in with your used calculator.
I am selling a new calculator to you. Should I remove the batteries from the package?
Please do not remove any items from the manufacturer’s sealed packaging if you are selling a new, unopened, undamaged calculator to us.
How fast will I get paid?
We guarantee you will receive payment due for your item(s) within two business days of us receiving it. If you have not received payment and/or an email from us after two business days, please email us at email@example.com with your order number.
How does the military and emergency personnel bonus work?
We want to offer any veteran or active duty military member, in addition to active police, EMT, or fire, with a 10% bonus added to their payout. We appreciate and thank you for your service.
To receive your 10% order bonus, simply email firstname.lastname@example.org after your sellback order is placed with your 1.) order number, 2.) full legal name, and 3.) military branch or first responder position. We’ll take care of the rest.
Can I buy calculators from you?
We don’t yet offer individual calculators for sale, but we do sell quantities of 10+ calculators at steep discounts compared to retail pricing. Please email us at email@example.com with the type, condition, and quantity of calculators you are interested in.